At TrackingChef, accessible from https://trackingchef.com/, we are committed to protecting your privacy. This Privacy Policy document outlines the types of information we collect, how we use it, and the steps we take to ensure your data is secure. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of personal and non-personal information:
- Personal Information: When you engage with our services, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, company name, phone number, and billing information.
- Non-Personal Information: We may collect technical data such as your IP address, browser type, operating system, and usage information, including the pages you visit, the time spent on those pages, and the actions you take on the website.
- Cookies: We use cookies to enhance your experience on our site. Cookies are small files placed on your device that help us understand user behavior and improve the website. You can control cookie settings in your browser, but disabling cookies may affect the functionality of our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your personal information to deliver services, manage accounts, process payments, and respond to inquiries.
- To Personalize Your Experience: We may use non-personal information to tailor your experience, such as displaying relevant content or recommendations based on your usage.
- To Communicate With You: We may use your contact information to send you updates, newsletters, marketing materials, and respond to customer service requests.
- To Analyze Website Usage: We use website analytics tools to analyze traffic patterns and improve our site’s performance and functionality.
- For Legal and Security Purposes: We may use your information to comply with applicable laws, resolve disputes, or enforce our legal agreements and policies.
3. Data Security
We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer required, we will securely delete or anonymize it.
5. Sharing Your Information
TrackingChef does not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties in the following cases:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, hosting services, and marketing tools. These providers are obligated to keep your information confidential and secure.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a court order, subpoena, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such transfer and provide an opportunity to opt out.
6. Your Rights
You have the following rights concerning your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions under applicable law.
- Opt-Out: You can opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
- Data Portability: You have the right to request a copy of your data in a commonly used, machine-readable format.
If you would like to exercise any of these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites, services, or applications that are not owned or controlled by TrackingChef. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from a child under 18, we will delete that information as quickly as possible. If you believe that we may have collected such information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with the “Last Updated” date. We encourage you to review this policy periodically for any changes. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:
TrackingChef
Email: [email protected]
Website: https://trackingchef.com/
Last Updated: September 2024